Careers
Join our team.
We’re making an impact on intelligent software solutions for ecommerce.
Our customers rely upon us to optimize their entire ecommerce ecosystems, everything from sales to fulfillment. That’s a big responsibility and challenge.
If you’re looking to stretch and take on the most challenging problems in D2C ecommerce, we invite you to check out our current job openings. If you don’t see an opening that seems to fit, send us your resume. We love meeting smart, motivated people. And we’d love to meet you.
Send your resume and cover letter to jobs@etailsolutions.com
Our Current Openings
Business Development Representative
Job Description:
Etail Solutions is seeking a Business Development Representative (BDR) to join our Sales team. This remote role involves identifying and nurturing potential sales opportunities, qualifying leads, and driving initial engagement with prospective clients. The BDR will report directly to the Sales Leader.
Core Responsibilities:
- Identify and qualify potential sales opportunities.
- Book meetings with qualified prospects.
- Nurture leads through the sales funnel and ensure timely follow-ups.
- Keep the sales pipeline up to date and provide regular status updates.
- Coordinate with marketing to ensure alignment on campaigns and lead generation activities.
Key Success Metrics:
- Number of qualified leads generated.
- Meetings scheduled with prospects.
- Conversion rate from leads to opportunities.
- Customer satisfaction rating from initial engagement.
Requirements:
Qualifications:
- 3-5 years of experience in sales or business development roles, preferably in the SaaS industry.
- Strong critical thinking and problem-solving skills.
- Experience using CRM systems.
- High level of attention to detail and organizational skills.
- Customer-centric approach to sales.
- Passion for sales and a drive to achieve targets.
- Ability to build collaborative relationships.
- Excellent communication skills.
Key Attributes:
- Organized and prepared.
- Quiet confidence and humility.
- Calm under pressure.
- Proactive approach.
- Persistence and resilience in the face of rejection.
Why Join Us?
At Etail Solutions, you will be a crucial part of a team dedicated to creating impactful software solutions for our clients. If you have a passion for sales, a knack for connecting with people, and the drive to exceed targets, we invite you to grow with us in a supportive and innovative environment. We offer comprehensive health benefits, a flexible work arrangement, generous paid time off, and a collaborative team environment that values work-life balance and professional development. Your success will be recognized and rewarded with opportunities for career growth and development.
How to Apply: Submit your resume and cover letter to jobs@etailsolutions.com
Developer
Job Description:
Etail Solutions is seeking a remote Developer to join our product development team, reporting directly to the CTO. This remote role involves designing, coding, testing, and deploying software applications and features that enhance our platform's capabilities, specifically our EVP platform. The Developer will collaborate closely with other developers, Line of Business Managers, and quality assurance teams to deliver high-quality, scalable software solutions.
Core Responsibilities:
- Design, code, test, and deploy software applications and features for the EVP platform.
- Participate in code reviews and pair programming sessions.
- Take on development tasks and bug fixes, contributing to the current sprint.
- Independently design and implement new features or enhancements to the EVP.
- Collaborate with team members to understand and address client requirements.
- Document development processes and write technical documentation for new features.
- Ensure the EVP’s reliability, scalability, and security through rigorous testing and code reviews.
Key Success Metrics:
- Lead development efforts for significant features or components of the EVP.
- Drive innovation by suggesting and implementing new technologies or methodologies.
- Maintain high standards of reliability, scalability, and security in software releases.
- Establish and refine development processes to enhance team productivity and code quality.
Requirements:
Qualifications:
- Strong technical knowledge of .NET/C#, XML, Object-oriented Design, SQL Server (2014+), NHibernate, Entity Framework, or similar ORM tools.
- Experience with web development frameworks and technologies, such as .NET Blazor.
- Working knowledge of ERP business software, Developer Express tools or similar UI, Ecommerce software, and APIs like Amazon or eBay.
- Strong problem-solving skills and the ability to design and implement effective software solutions.
- Excellent collaboration and communication skills.
- Ability to write clean, efficient, and maintainable code.
Key Attributes:
- Detail-oriented with a focus on high-quality, reliable code.
- Proactive in identifying and solving problems.
- Adaptable and open to feedback with a continuous improvement mindset.
- Collaborative and able to work effectively in a team environment.
- Committed to personal and professional growth.
Why Join Us?
At Etail Solutions, you will be a crucial part of a team dedicated to creating impactful software solutions for our clients. If you have a passion for software development, a desire to lead, and a commitment to continuous improvement, we invite you to grow with us in a supportive and innovative environment. We offer comprehensive health benefits, a flexible work arrangement, generous paid time off, and a collaborative team environment that values work-life balance and professional development.
How to Apply: Submit your resume and cover letter to jobs@etailsolutions.com
Quality Assurance Specialist
Job Description:
Etail Solutions is seeking a remote Quality Assurance Specialist to join our IT team, reporting to the QA Lead. This remote role is focused on executing comprehensive testing plans for our software to ensure high-quality releases. The successful candidate will stay updated with trends in QA methodologies and implement best practices to promote efficient and effective software testing.
Core Responsibilities:
- Execute comprehensive testing strategies and plans for current and upcoming projects.
- Ensure thorough testing coverage and efficient execution of QA processes.
- Identify key areas for improvement in existing QA processes and implement necessary changes.
- Establish and follow key performance metrics for QA activities.
- Integrate QA processes into the development cycle.
- Continuously refine QA processes based on metrics and feedback to ensure high-quality software releases.
Key Success Metrics:
- Thorough testing coverage and efficient execution of QA processes.
- High-quality standards for all software releases.
- Continuous improvement of QA processes and team performance.
Requirements:
Qualifications:
- Strong knowledge of QA methodologies, tools, and processes (e.g., Selenium, JIRA, Confluence).
- 3-5 years of experience in quality assurance and software testing.
- Demonstrated attention to detail and strong organizational skills.
- Excellent problem-solving skills and experience in continuous improvement.
- Strong interpersonal skills and the ability to work with diverse personality types.
- Strong oral and written communication skills.
- Ability to build collaborative relationships and identify needed information through research.
Key Attributes:
- Organized and prepared.
- Quiet confidence and humility.
- Calm under pressure.
- Proactive approach.
- Willingness to engage deeply with systems and processes.
Why Join Us?
At Etail Solutions, you will be a crucial part of a team dedicated to creating impactful software solutions for our clients. We offer comprehensive health benefits, a flexible work arrangement, generous paid time off, and a supportive, collaborative team environment. Join us to grow your career in a culture of success and mutual respect.
How to Apply: Submit your resume and cover letter to jobs@etailsolutions.com
QA Lead
Job Description:
Etail Solutions is seeking a remote Lead Quality Assurance Engineer to join our IT team, reporting directly to the CTO. This remote role involves developing and implementing comprehensive testing plans for our software, ensuring high-quality releases. The successful candidate will also have the opportunity to hire and train QA resources, stay current with QA methodologies, and implement best practices to promote efficient and effective software testing.
Core Responsibilities:
- Develop and implement a comprehensive testing strategy and plan for current and upcoming projects.
- Ensure thorough testing coverage and efficient execution of the QA process.
- Identify key areas for improvement in existing QA processes and implement necessary changes.
- Hire, onboard, and train QA resources to build and lead a small QA team.
- Establish key performance metrics for the QA team and continuously refine QA processes based on metrics and feedback.
- Mentor and develop QA team members for continued growth and success.
Key Success Metrics:
- Thorough testing coverage and efficient execution of QA processes.
- High-quality standards for all software releases.
- Successful hiring, onboarding, and integration of QA resources.
- Continuous improvement of QA processes and team performance.
Requirements:
Qualifications:
- Strong knowledge of QA methodologies, tools, and processes (e.g., Selenium, JIRA, Confluence).
- 3-5 years of experience in quality assurance and software testing.
- Demonstrated attention to detail and strong organizational skills.
- Excellent problem-solving skills and experience in continuous improvement.
- Strong interpersonal skills and the ability to work with diverse personality types.
- Strong oral and written communication skills.
- Ability to build collaborative relationships and identify needed information through research.
Key Attributes:
- Organized and prepared.
- Quiet confidence and humility.
- Calm under pressure.
- Proactive approach.
- Willingness to engage deeply with systems and processes.
Why Join Us?
At Etail Solutions, you will be a crucial part of a team dedicated to creating impactful software solutions for our clients. If you have a passion for quality assurance, a desire to lead, and a commitment to continuous improvement, we invite you to grow with us in a supportive and innovative environment.
How to Apply: Submit your resume and cover letter to jobs@etailsolutions.com
Business Analyst
Job Description:
Etail Solutions is seeking a remote Business Analyst to join our team, reporting directly to the CTO. This remote role is crucial for implementing, analyzing, and continuously improving our workflow and backlog, supporting the Scrum Master. The successful candidate will be responsible for ensuring the accuracy and efficiency of our system processes.
Core Responsibilities:
- Implement, analyze, and continuously improve the backlog.
- Monitor client requests and ensure timely resolution of any issues.
- Establish and maintain a requirement gathering process to identify and resolve roadblocks and bottlenecks.
- Coordinate with developers, quality assurance teams, and users to test processes and ensure functionality and user acceptance.
- Develop user documentation or training materials as needed.
Key Success Metrics:
- Maintaining an up-to-date backlog.
- Timely resolution of internal issues preventing work completion.
- Customer satisfaction rating.
Requirements:
Qualifications:
- 3-5 years of experience in IT support and/or technical operations.
- Strong critical thinking and problem-solving skills.
- Experience using ticketing systems.
- High attention to detail and strong organizational skills.
- Customer-centric approach to end-user support.
- Ability to build collaborative relationships.
- Excellent communication skills.
Key Attributes:
- Organized and prepared.
- Calm under pressure.
- Proactive approach.
- Willingness to engage deeply with systems and processes.
- Protective attitude towards the systems managed.
Why Join Us?
At Etail Solutions, you will be a vital part of a team dedicated to creating impactful software that drives growth and profit for our clients. If you have extensive experience in operations management, a natural ability to lead, and a desire to enhance your critical thinking skills, we invite you to propel both your career and our company forward.
How to Apply: Submit your resume and cover letter to jobs@etailsolutions.com
Operations Specialist
Job Description:
Etail Solutions is seeking a remote Operations Specialist to join our IT team, reporting directly to the CTO. This remote position focuses on ensuring the health and stability of our client-specific production environments on our platform (EVP). The role is dedicated to maintaining the stable operation of the system, rather than implementing new configurations, which are managed by an Implementation resource.
Core Responsibilities:
- Ensure the reliable operation of clients' EVP instances.
- Monitor client environments and resolve any issues promptly to maintain daily production activities.
- Lead conversations with clients to ensure their environments are operational, stable, and reliable.
- Document "Run Books" for each client and a "Play Book" for the role, covering common scenarios and processes.
- Implement processes and controls to improve operational stability and manageability of client environments.
- Drive new system features to enhance reliability and manageability.
Key Success Metrics:
- System performance and throughput
- System uptime as defined by SLA
- Resolution time of transactional issues
- Customer satisfaction rating
Requirements:
Qualifications:
- 3-5 years of experience in IT support and/or technical operations.
- Strong critical thinking and problem-solving skills.
- Experience using ticketing systems.
- High attention to detail and strong organizational skills.
- Customer-centric approach to end-user support.
- Knowledge in production environment management and controls.
- Excellent communication skills.
Key Attributes:
- Organized and prepared
- Calm under pressure
- Proactive approach
- Willingness to engage deeply with systems and processes
- Protective attitude towards the systems managed
Why Join Us?
At Etail Solutions, you will be a vital part of a team dedicated to creating impactful software that drives growth and profit for our clients. If you have extensive operations management experience, a natural ability to lead, and a desire to enhance your critical thinking skills, we invite you to propel both your career and our company forward.
How to Apply: Submit your resume and cover letter to jobs@etailsolutions.com