Michael Anderson Talks Ecommerce in a Post-COVID World
Recently, Michael Anderson, CEO and co-founder of Etail Solutions sat down to chat with Minneapolis-based Club E, a business community designed to provide resources, support, classes and networking to business leaders. Michael was interviewed by Rick Brimacomb about ecommerce in a post-COVID world. In 2020, ecommerce grew more in 8 months than in the previous 10 years due to changing consumer habits. Consumer expectations have never been higher in relation to how they want to interact with retailers. Michael and Rick discuss ecommerce trends pre- and post-COVID and what retailers and brands need to be planning for to drive growth and meet consumer expectations.